Having a Plan is of Utmost Importance
We go over this a lot. But because September is National Preparedness Month, we think it’s important to go over it again. You simply never know when a disaster is going to ...
Converting Leads into Interested Parties
Every inbound lead has the potential to become not only an excellent sale for your company, but a satisfied customer and a good testimony, too. And do you want to know the ...
7-Inch Tablets in Huge Demand, Indicates Report
Apple has chosen the perfect time to debut its mini-pad on the market. According to a new IHS report, the demand for smaller 7-inch screen models is rapidly growing. The demand for ...
How to Build a Strong Customer Service Plan
The new customer service trends are coming in for 2013 already, and we’re not even done with 2012. Small businesses are getting polled, and one victor has started to emerge: personalization. Most ...
Two Customer Service Mistakes You Can’t Afford to Make
Customer service takes the brunt of complaints, pressures, and sacrifice in most businesses. Not only do they have to control costs, they often have to make customers happy, uphold policy, bring customers ...
Finding and Keeping Your Most Valuable Clients
Recently, two well-established and well-known home improvement businesses, Home Depot and Lowe’s, reported an astonishing fact to the media: if they were to provide better customer service, they would see more profit. ...
How to Start Making More Money Today
Are you trying to come up with new ways to generate revenue, but just can’t seem find the right techniques? Don’t worry; that’s normal. Traditionally, business owners cut costs to save money ...
Millions of Sites Offline for Over 24 Hours Due to GoDaddy Hacking
Millions upon millions of websites, as well as all GoDaddy email accounts, were down yesterday due to a sophisticated hacking attempt. The sites went down in the early afternoon and stayed down ...
Aurora’s Attacks on Google Still Occurring
Google and more than thirty other companies were affected by a hacker organization by the name of “Aurora” over three years ago. Since then, the aggressors have only gotten stronger, formed alliances, ...
Facebook Drops to $18 a Share
The world’s most popular social network has taken nothing but beatings since it went public a few months ago. The holiday weekend saw a 5.3% drop in Facebook’s share price, leaving them ...
