Welcome new employees, goodbye to others It's time we bid a fond farewell to James McMahan and Kerie Carroll. James left to pursue other interests, and Kerie for personal reasons. We wish them the best. In their place, welcome Scott Soriano, who now answers the help desk phone (for immediate phone and remote support) on 703.236.5800 x 1; Dave Buls (dbuls@4macsolutions.com), our new Director of Business Development, and Rob O'Neal (roneal@4macsolutions.com) (yes, Will's brother) who will be putting out feelers for business in Atlanta. In addition, we'll have Sue Lundy as our new bookkeeper (she will be mostly working out of her home, so emails to accounting@4macsolutions.com or voice mails left on extension 202 will be seen by both Will and Sue. And a final update on how to contact our support team - If you need immediate assistance, dial 703.236.5800 x 1; otherwise, send an email to support@4macsolutions.com and it will get on our schedule ASAP.

Cyber Security Tip ST04-014 -Avoiding Social Engineering and Phishing Attacks Do not give sensitive information to anyone unless you are sure that they are indeed who they claim to be and that they should have access to the information. What is a social engineering attack? To launch a social engineering attack, an attacker uses human interaction (social skills) to obtain or compromise information about an organization or its computer systems. An attacker may seem unassuming and respectable, possibly claiming to be a new employee, repair person, or researcher and even offering credentials to support that identity. However, by asking questions, he or she may be able to piece together enough information to infiltrate an organization's network. If an attacker is not able to gather enough information from one source, he or she may contact another source within the same organization and rely on the information from the first source to add to his or her credibility. What is a phishing attack? Phishing is a form of social engineering. Phishing attacks use email or malicious web sites to solicit personal, often financial, information. Attackers may send email seemingly from a reputable credit card company or financial institution that requests account information, often suggesting that there is a problem. When users respond with the requested information, attackers can use it to gain access to the accounts. How do you avoid being a victim? * Be suspicious of unsolicited phone calls, visits, or email messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, try to verify his or her identity directly with the company. * Do not provide personal information or information about your organization, including its structure or networks, unless you are certain of a person's authority to have the information. * Do not reveal personal or financial information in email, and do not respond to email solicitations for this information. This includes following links sent in email. * Don't send sensitive information over the Internet before checking a web site's security policy or looking for evidence that the information is being encrypted (see Protecting Your Privacy and Understanding Web Site Certificates for more information). * Pay attention to the URL of a web site. Malicious web sites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). * If you are unsure whether an email request is legitimate, try to verify it by contacting the company directly. Do not use contact information provided on a web site connected to the request; instead, check previous statements for contact information. Information about known phishing attacks is also available online from groups such as the Anti-Phishing Working Group (http://www.antiphishing.org/phishing_archive.html). * Install and maintain anti-virus software, firewalls, and email filters to reduce some of this traffic (see Understanding Firewalls, Understanding Anti-Virus Software, and Reducing Spam for more information). What do you do if you think you are a victim? * If you believe you might have revealed sensitive information about your organization, report it to the appropriate people within the organization, including network administrators. They can be alert for any suspicious or unusual activity. * If you believe your financial accounts may be compromised, contact your financial institution immediately and close any accounts that may have been compromised. Watch for any unexplainable charges to your account (see Preventing and Responding to Identity Theft for more information). * Consider reporting the attack to the police, and file a report with the Federal Trade Commission (http://www.ftc.gov/). _________________________________________________________________ Author: Mindi McDowell _________________________________________________________________ Produced 2007 by US-CERT, a government organization. Note: This tip was previously published and is being re-distributed to increase awareness. Terms of use This document can also be found at http://www.us-cert.gov/cas/tips/ST04-014.html

The new MacBook Pro. More muscle. Without the mass. Built on the latest Intel mobile architecture, every MacBook Pro includes leading-edge graphics acceleration with the NVIDIA GeForce 8600M GT and next-generation wireless communications with 802.11n-based AirPort Extreme,* all elegantly engineered into a one-inch-thin, lightweight aluminum design. It's the notebook you've been waiting for, with performance that won't keep you waiting. Contact your sales associate or come in and let us help you configure the perfect MacBook Pro for your needs. * Based on an IEEE 802.11n draft specification. Actual performance will vary based on range, connection rate, site conditions, size of network, and other factors. Range will vary with site conditions.

Apple's all-new, all revolutionary iPhone With initial shipments forecast for June 2007, Apple has introduced iPhone, combining three products-a revolutionary mobile phone, a widescreen iPod(R) with touch controls, and a breakthrough Internet communications device with desktop-class email, web browsing, searching and maps-into one small and lightweight handheld device. iPhone introduces an entirely new user interface based on a large multi-touch display and pioneering new software, letting users control iPhone with just their fingers. iPhone also ushers in an era of software power and sophistication never before seen in a mobile device, which completely redefines what users can do on their mobile phones. Get the complete details here.